Shipping
Our products are safely shipped globally from Rome, Italy.
When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched. We ship Monday to Friday excluding public holidays. Please note once an order has been placed, we cannot make any updates to the order.
All orders are insured by Ludèer.
The returns service is FREE for Italy and all European Union countries.
ITALY - FREE
- Standard Delivery: FREE (2-3 Business Days, Mon-Fri)
- Next Day Delivery (for orders placed before 1pm): €5,90 (Mon-Fri, Excludes Holidays)
European Union - FREE for orders over €100
- Standard Delivery: €2,90 (4-5 Business Days, Mon-Fri)
- Express Delivery: €19,90 (1-2 Business Days, Mon-Fri)
All import duties and taxes are included in the price stated at checkout.
Austria, Belgium, Bulgaria, Vatican City, Croatia, Denmark, France*, Greece, Ireland, Iceland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal**, Czech Republic, Romania, San Marino, Slovakia, Slovenia, Spain***, Sweden, Ukraine, Hungary.
* Corsica
Standard Shipping: €5.90 (5-6 Business Days, Mon-Fri)
Free shipping on orders over €100
** Região Autónoma da Madeira
Standard Shipping: (8-10 Business Days, Mon-Fri)
- Small Package: €59.90
- Big Package: €69.90
*** Islas Baleares, Canarias
Standard Shipping: €9.90 (5-6 Business Days, Mon-Fri)
Free shipping on orders over €100
Finland
Standard Shipping: €9.90 (5-6 Business Days, Mon-Fri)
Free shipping on orders over €150
We ship with duties paid - this means that all duties are included in the cost at checkout and you don't have to pay duties upon delivery.
REST OF EUROPE / Non-European Union countries
Zone 1: United Kingdom, Switzerland
Standard Shipping: €19.90, (4-6 Business Days, Mon-Fri)
Free shipping on orders over €150
Zone 2: Northern Ireland, Cyprus, Malta, Norway
Standard Shipping: €19.90, (6-8 Business Days, Mon-Fri)
Free shipping on orders over €200
We ship with duties paid - this means that all duties are included in the cost at checkout and you don't have to pay duties upon delivery.
USA *
Standard Shipping: (8-12 Business Days, Mon-Fri)
- Small Package: €19.90 (32cmx34cmx11cm)
- Big Package: €39.90 (44cmx33cmx32cm)
Rest of The World *
Standard Shipping: (8-12 Business Days, Mon-Fri)
- Small Package: €29.90 (32cmx34cmx11cm)
- Big Package: €39.90 (44cmx33cmx32cm)
Ludèer reserves the right to recalculate shipping costs in cases where the delivery areas are particularly remote.
